General Manager PVD - Dunkin South

General Manager

Full Time • PVD - Dunkin South
Benefits:
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Parental leave
  • Profit sharing
  • Training & development
  • Tuition assistance
  • Vision insurance
General Manager – Dunkin' Donuts
Schedule: Open Availability, 3:00 AM – 12:00 PM shift, 5 days a week. One weekend off per month
Additional Benefit: Company-paid bi-weekly parking stipend, tuition reimbursement, health care, life insurance, paid time off, maternity/paternity leave. 
 
We are seeking an experienced, hands-on General Manager to lead our Dunkin' Donuts team. Prior Dunkin' experience is a plus but not required. Candidates with strong coffee shop, cafe, or quick-service restaurant management experience are encouraged to apply.
 
What We're Looking For
The ideal candidate is a leader who can build accountability, maintain high operational standards, and create a positive, productive work environment. We need someone who is proactive, resourceful, and committed to supporting their team at every level.
 
Key Responsibilities
  • Lead daily operations to ensure exceptional guest service and efficient store performance.
  • Hold team members accountable to company standards, policies, and performance expectations.
  • Communicate clearly and effectively with employees, guests, and leadership.
  • Identify operational challenges, develop solutions, implement corrective actions, and follow through to ensure results.
  • Recruit, train, coach, and develop team members.
  • Manage scheduling, labor, inventory, and overall store profitability.
  • Foster a culture of teamwork, accountability, and continuous improvement.
 
Required Qualifications
  • Previous management experience in a coffee shop, cafe, quick-service restaurant, or similar food service environment.
  • Strong leadership and team management skills.
  • Excellent verbal and written communication abilities.
  • Ability to hold teams accountable while maintaining a positive workplace culture.
  • Resourceful problem-solving mindset with a proven ability to identify issues, create solutions, and see them through to completion.
  • Reliable and able to work the required early morning schedule.
 
Most Important
This is not a desk-only management position. The General Manager must be willing and able to jump in and support frontline operations whenever needed, including assisting baristas, line cooks, dishwashers, and other team members during busy periods or staffing shortages. We are looking for a leader who leads by example and is not afraid to roll up their sleeves and work alongside the team.
 
If you're a motivated leader who thrives in a fast-paced environment and believes that great managers support their teams from the front lines, we'd love to hear from you.
 
Compensation: $65,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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Benefits

Financial

- Competitive Wages
- Profit Sharing Plan - Management
- Grove Bay Rewards Program
- Employee Referral Program
Career

- Grove Bay Connect
- Advanced Training
- Tuition Reimbursement Program
- Train up Program
- Individualized training and development program
Wellness

- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-term disability/Long-term disability
- Paid time off
- Maternity Pay
- Paternity Pay
- Sabbatical
Social

- Employee events
- Holiday Party
- Grove Bay Connect Social Portal